< Back to Full Programme

PANEL DISCUSSION: INNOVATION IN RETAIL

When & Where

11:40 - 12:25, Monday 8th May 2017
Theatre 2

Theme

RBTE Keynote Conference Theatre 2

• Overcoming the main barriers to innovation: time, investment, technology, strategy etc
• Building a culture of innovation so innovation will come from within
• Who should be in charge of innovation – should there be have a dedicated role or should it be embedded in all teams?
• Measuring innovation through customer experience, increased revenue and newly attained customers