Nicolas Bosmans - Rendered on: 24/04/2017 18:02:29
In 2008, Nicolas BOSMANS joined Voyages-sncf.com, the leading French online travel distributor as a Customer Services Manager, where he led the creation of the Travel Dispute Department followed by the development of Customer Services through social networks. Nicolas is now a Fraud Manager for Voyages-sncf.com. Previously, he worked for American Express in Card Customer Services. This is where he became interested in the end-to-end card lifecycle. As an expert in customer services from fraud to business travel activities, he became Head of European Corporate Card and Business Travel Account for France and Nordic markets.